Welcome to DiuWin Universe! These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://diuwinuniverse.shop/ (the “Website”), and the products and services provided through it. Please read them carefully before using our website.
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use this Website.
1. Acceptance of Terms
By accessing the Website, you confirm that you are at least the age of majority in your jurisdiction or have obtained parental or guardian consent to use the Website. You also confirm your understanding and agreement to comply with these Terms and all applicable laws and regulations.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes become effective immediately upon posting. Your continued use of the Website after changes signifies your acceptance of the revised Terms. We recommend checking this page periodically for any updates.
3. Use of the Website
You agree to use the Website for lawful purposes only and in a manner that does not infringe the rights of or restrict the use of the Website by any third party. You are prohibited from:
- Using the Website in any way that breaches any applicable law or regulation.
- Engaging in fraudulent, harmful, or offensive behavior.
- Interfering with or disrupting the Website or servers.
4. User Accounts
To access certain features, you may be required to create an account. When you register:
- You must provide accurate, current, and complete information.
- You are responsible for maintaining the confidentiality of your account and password.
- You accept responsibility for all activities that occur under your account.
- You must immediately notify us of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Product Information and Availability
We strive to ensure that all product descriptions, images, prices, and availability displayed on the Website are accurate. However:
- We do not guarantee that all information is error-free or up to date.
- We reserve the right to change or update product information at any time without notice.
- We may limit the quantities of products available and/or discontinue any product at any time.
We are not liable for any inaccuracies or omissions in product details.
6. Orders and Payments
When you place an order:
- You agree to provide current, complete, and accurate purchase and account information.
- All orders are subject to acceptance and availability.
- Prices are listed in your selected currency and are subject to change without notice.
- We reserve the right to refuse or cancel any order for any reason.
Payment Methods: We accept various forms of payment, including credit/debit cards, PayPal, and other online payment platforms. You authorize us to charge your selected payment method upon order confirmation.
7. Shipping & Delivery
- Delivery timelines are estimates and may vary based on location and carrier.
- We aim to dispatch all orders promptly, but we are not responsible for delays outside our control.
- Risk of loss and title pass to you upon our delivery to the carrier.
- Additional shipping fees or taxes may apply depending on your location.
8. Returns & Refunds
Please refer to our Return Policy for detailed information on eligibility, process, and refund timelines. In general:
- Items must be returned in original condition within a specific period.
- Certain products may not be eligible for return.
- Refunds will be processed after inspection and may take a few business days to reflect.
9. Promotions, Discounts & Coupons
From time to time, we may offer promotional deals or discount codes. These are subject to:
- Specific terms outlined during the promotion.
- Expiry dates or usage limits.
- Non-transferability and non-exchangeability.
We reserve the right to modify or terminate promotions without prior notice.
10. Intellectual Property
All content on the Website—including but not limited to text, images, logos, graphics, icons, designs, audio, video, and software—is the property of DiuWin Universe or its licensors.
You agree not to:
- Copy, reproduce, distribute, republish, download, display, post, or transmit any content without our express written permission.
- Use any content for commercial purposes without proper authorization.
Trademarks, logos, and service marks displayed on the Website are registered and unregistered marks owned by us or third parties.
11. Third-Party Links and Services
The Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the:
- Content, policies, or practices of third-party websites.
- Availability or reliability of external services.
Accessing third-party websites is at your own risk.
12. User-Generated Content
You may have opportunities to post content (e.g., reviews, comments). By submitting content:
- You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display your content.
- You represent that your content does not violate any third-party rights.
- We reserve the right to remove or edit user content at our sole discretion.
You are solely responsible for your submissions.
13. Prohibited Conduct
While using our Website, you must not:
- Attempt to gain unauthorized access to any systems or networks.
- Introduce viruses, malware, or other harmful software.
- Engage in scraping, data mining, or automated access of our content.
- Violate the privacy or intellectual property of others.
We reserve the right to take legal action for prohibited conduct.
14. Termination
We reserve the right to suspend or terminate your access to the Website at any time, with or without notice, for any reason, including breach of these Terms.
Upon termination:
- All rights granted to you under these Terms cease.
- You must immediately cease use of the Website.
Termination does not affect any accrued rights or liabilities.
15. Disclaimer of Warranties
The Website and all products/services are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind. We do not guarantee that:
- The Website will be uninterrupted or error-free.
- Any information on the Website is complete or current.
- Products will meet your expectations.
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
16. Limitation of Liability
To the maximum extent permitted by law, DiuWin Universe and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Your use of the Website.
- Any unauthorized access to or use of our servers.
- Any bugs, viruses, or similar issues transmitted through the Website.
- Loss or damage resulting from third-party content or interactions.
Our total liability to you shall not exceed the amount paid by you for the products or services.
17. Indemnification
You agree to indemnify and hold harmless DiuWin Universe and its affiliates, directors, officers, and employees from any claims, damages, losses, or expenses (including legal fees) arising out of your:
- Violation of these Terms.
- Misuse of the Website.
- Violation of any rights of a third party.
18. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
- Acts of God
- Natural disasters
- War or terrorism
- Government actions
- Labor disputes
- Internet or utility failures
19. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which DiuWin Universe is based. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
20. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity of the remaining provisions.
21. Entire Agreement
These Terms, along with our Privacy Policy and any additional terms you agree to when purchasing products, constitute the entire agreement between you and us regarding use of the Website.